Culture Network

The award-winning Culture Network are a dedicated group of over 600 colleagues from all levels of leadership at LUHFT. The network actively contributes to the progress of LUHFT’s cultural improvement journey and show a tireless commitment to driving change within the organisation.

The network is driven by a combined passion for making LUHFT a truly safe, kind, compassionate and inclusive place to be. A place we are all proud to learn and work and patients receive the very best care possible. In November 2023, the Culture Network were recognised by the LUHFT Chief Executive for their special and unique contribution to improving everyone’s Life at LUHFT, awarded at the Heart of LUHFT annual awards ceremony.

culture network

This award reflects the achievements, hard work and dedication of the network, who live the values of the Trust every day, as well as empower others to create a workplace we all want to be a part of.

The Advancing Culture Together (ACT team):

The self-titled ACT team are a group of 70 individuals who dedicate around 1.5 days per month to supporting change throughout the organisation. The team consists of colleagues from all levels, banding, and job roles and are a true representative slice of the organisation. They help to ensure that everyone at LUHFT has a voice and an opportunity to contribute to the improvements we are making. Acting as a voice for colleagues, the ACT team (who meet monthly), provide challenge, feedback, ideas and innovative thinking to culture workstreams and changes. Some considerable work that the ACT team have done since their inception in December 2022, includes: 

  • Interviewing the LUHFT board as part of the Discovery phase of the Culture and Leadership Programme, playing a pivotal role in finding out what Culture means to our senior leaders, and helping the organisation to understand LUHFTs cultural position at a point in time. 
  • Facilitating Discovery phase focus groups with colleagues who had not yet had the opportunity to tell us what it feels like to learn and work at LUHFT. 
  • Synthesising and theming the outcomes of the January 2023 ‘Let’s Talk’ engagement conversation, helping the organisation to create the Culture and Leadership Strategic Plan for 2024. 
  • Recruiting and supporting LUHFT Cultural ambassadors. Each ACT member has a group of ten culture ambassadors, who they have recruited themselves and support each month with the cascading of cultural messages throughout the Trust. 

 

Meet the ACT team:

Name

Job role

Site

Mahmoud Ahmed

Locum Ophthalmology Consultant

RLH

Emma Ashton

Organisational Development Business Partner

Cross site

Tracey Barlow

Head of Corporate Information Compliance

AUH

Seonaid Beddows

Workforce, Learning and Development Manager

RLH

Jane Billows

Senior Business Partner

Cross Site

Andrew Bowdler

Senior Data Analyst MIAA

Regatta Place

Kate Brizell

Head of Operations

RLH

Lynne Cannell

Head of Operations

RLH

Bea Castaneda

Practice Development Nurse

RLH

Jean Cooney

Assistant Practitioner

RLH

Ulrike Cope

Deputy Head of Operations

AUH

Stewart Crowe

Assistant Director of Health and Safety

AUH

Michael Dorrian

Head of Risk Management

AUH

Liam Doyle

Deputy Director of Quality Improvement

AUH

Rebekah Edwards

MSK Physiotherapist

AUH

Chika Eze

Senior Biomedical Scientist

LCL

Jenny Foster

Head of Finance & Financial Staff Development

AUH

Roehl Gaerlan

Practice Development Nurse

RLH

Alison Gallie-Daly

Patient Experience and Engagement Manager

AUH

Margaret Gavin

Deputy Clinic Team Leader

AUH

Lindy Gee

Project Manager

RLH

Alison Germain-Martin

Patient Experience and Engagement Manager

AUH

Sharon Halliday

Deputy Ward Nurse Manager

AUH

Sharna Hart

Assistant Facilities Manager

AUH

Sarah Haslam

Personal Assistant to HLT - Royal

AUH

Awtad Hassan

Medical Laboratory Assistant

LCL

Jonathan Hodgson

Dialysis Assistant Practitioner

RLH

Kelly Hopkins

Staff nurse

RLH

Andrew Hopley

Specialist Biomedical Scientist

CSSB

Tracy Howard

Principal Radiographer

AUH

Kelly Hughes

Simulation Manager

AUH

Kelly Maguire

Executive Assistant to the Royal Managing Director and Chief Operating Officer

RLH

Emma Hughes

Antimicrobial Stewardship Pharmacist

AUH

Anna Ikin

Senior Biomedical Scientist

CSSB

Stephen Jones

Theatres Support Worker

RLH

Jessica Kelley

Corporate Governance Officer

AUH

Carol Lancaster

Senior Programme Manager

AUH

Rachel Lavelle

Junior Business Partner

Cross Site

Mandee Leese

Business Change Manager

LIP

Andrea Madden

Specialist Nurse - Ophthalmology

RLH

Caroline Marmion

OD Advisor

AUH

Alison McCann

HR Business Partner

AUH

Alex McCrudden

Senior Programme Manager

AUH

Debbie McGowan

Clinical Office Manager

AUH/BGH

Kate McIntegart

head of Therapy Services Woodlands Hospice

AUH

Jenna Murray

Pharmacy Technician

AUH

Anita Nasser

Deputy Divisional Director of Nursing

BGH

Emily Nolan

Volunteer Service Development Lead

AUH

Ma Jocelyn Pancho

Nurse

RLH

Charalampos Papadopoulos

Consultant/Clinical Director Cardiology

RLH

David Parker

Acting Deputy Head of Operations

AUH

Joanne Pepper

Deputy Head of Patient Access

RLH

Mark Richardson

Senior Medical Laboratory Assistant

CSSB

Teresa Richardson

Complex Discharge nurse

RLH

Luis Maria Rodriguez De Una

Theatre team Leader

RLH

Vanessa Rogers

Practice Education Facilitator

RLH

Kim Romero

Practice Development Nurse

RLH/AUH/BGH

Lisa Saminaden

Haematology Service Lead

LCL

Jane Schorah

ODP

BGH

Amanda Seville

Deputy Manager for Medicine

RLH

Toni Shanahan

Clinical Lead for Skills

AUH

Nikhil Sharma

Divisional Medical Director Medicine at BGH

RLH/AUH/BGH

Nathan Shilcock

Quality Matron

RLH

Joseph Somers

Programme Manager (Quality Improvement)

AUH

Tom Southern

Director of Fundraising

RLH

Alison Stewart

Associate Director Education

AUH

Sandra Taylor

Senior Research Nurse

RLH

Paul Tinnion

Clinical Team Lead

AUH

Sheri Van De Waal

Quality Improvement Lead

AUH

Gillian Woods

Nurse Manager Ophthalmic OPD

RLH

 

A few words from our ACT team, as they share what they are most proud of on the journey so far: 

  • “Being part of a group of likeminded people, who have a shared aim to make LUHFT a great place to work!” 
  • “Seeing a difference that is recognised at such a high level (Special Achievement award from CEO).”
  • “That we are still here (12 months later), still growing, still being effective and have the same levels of enthusiasm as we did when we started this journey together”. 

Culture Ambassadors 

The 450 LUHFT Culture Ambassadors work tirelessly to create the right cultural conditions to have two-way conversations with colleagues at LUHFT about the changes and improvements that are being made within the organisation. Spending around two hours per month, they voluntarily deliver key messages and updates to colleagues around them, ensuring everyone has a voice and can contribute to the improvements to the way we do things here at LUHFT. We are continuously recruiting to the Culture ambassador role and if someone who lives LUHFT values every day and want to be a role model for culture change at LUHFT please watch the below video to see how you can get involved:

A few words from the Culture Network on why you should come and join them on the journey to making LUHFT a place we are all proud of: 

  • “Just think about the impact you can have; it only takes one!” 
  • “This work has tangible, real benefits for us all”. 
  • “I would encourage everyone to join the network, this experience has been nothing but positive and such a good learning experience too”.

The work of the Culture Network is recognised throughout the Trust as a crucial vehicle that has worked to implement massive change and improvements for patients and staff. 

If you would like to become a member of the Culture Network please complete this short expression of interest form here.

Last updated: February 2024