Management Matters

Course Description

This three-day programme is designed to support managers across the organisation through interactive, practical workshops. Attendees will have the opportunity to share their own experiences and reflect on the successes and challenges in their own teams and areas of work. There will be an opportunity for attendees on this programme to gather feedback from their staff prior to attendance and use this to consider what it is like to be on the receiving end of their management approach.

This programme will cover three interactive modules: Recruitment and Retention, Managing Team Relationships and Leading Compassionately. During the programme, managers will work together to share experiences and commit to acting and making changes based on their learning.

Learners are also recommended to undertake 360° feedback. We suggest doing these 6 months post course and will give attendees an opportunity to receive feedback from those around them on their individual performance and behaviours.

Learning Objectives

Day 1 will focus on the importance of recruitment, onboarding and retention.  We will cover:

• Hiring the right people and the importance of unconscious bias
• Optimising the onboarding process
• Creating a culture of recognition and feedback
• Developing colleagues

Day 2 will focus on the managers role in managing team relationships and staff wellbeing. This session will provide managers with the opportunity to reflect on the wellbeing of their team and how this may be impacting on motivation and performance. We will cover:

• Exploring your own team dynamics
• Reflecting on your own reactions to conflict in the workplace
• Different approaches to managing team conflict

Day 3 will focus on leading compassionately to ensure staff feel developed, supported, and safe. We will cover:

• Preferred leadership style, strengths, and areas for development
• Setting self-expectations as a manager
• The importance of trust in leading compassionately
• How your experiences of leadership influence how you manage
• Developing an understanding of how data can support you to improve your environment
• Creating an action plan to implement your learning

Intended Audience

This course is intended for managers who have limited or no previous leadership and management training.

If you are unsure if this course is for you, please complete the following skills scan before discussing your development needs with your line manager in the first instance.

Management Matters - Skills Scan

How to book

Management Matters forms part of LUHFT's Learning Pathway 4.  To access pathway 4, please have a development conversation with your manager before completing the declaration found in the pathway documentation.

You can find information on all the learning pathways here