Confident Conversations
Course Description
This half day course helps to prepare staff to confidently discuss challenging subjects with their direct reports, peers, or their own managers. The session will provide staff with the tools to prepare for these conversations, manage reactions, and work towards achieving a desired outcome.
Learning Objectives
By the end of this course you will have the opportunity to:
- Identify emotions which could impact having a confident conversation
- Explore the barriers to having a confident conversation
- Identify the cycle of a conversation
- Discuss some common situations you may face
- Have an opportunity to practice preparing for and having a confident conversation in a supportive learning environment
Intended Audience
Suitable for all LUHFT colleagues.
How to book
Learning and Development has now gone fully self-service with ESR. This means rather than using the L&D portal on your desktop to book onto our courses, you will book your place directly through ESR.
Guidance can be found on your homepage of ESR (https://my.esr.nhs.uk/) .... look for the following section: